the eduk help center
Article: EDUK enquiries/orders
Posted on 12 May 2023

EDUK enquiries/orders -

On EDUK we have a simple enquiries/orders system.

BUYERS -

If you see something that you like - you can simply click the "I'm Interested" button, this will automatically generate an enquiry to the seller.

The seller will then message you directly through EDUK to discuss requirements and payment.

If the seller doesn't message you to discuss your enquiry - please feel free to message them direct through EDUK.

SELLERS -

When a buyer is interested in your services - they may click the "I'm Interested" button on your items, this will automatically generate an enquiry for you (you'll receive a notification for this - it is advised however to check your notifications & your enquiries on a regular basis)

You can then message the buyer directly through EDUK to discuss requirements and payment.

Once you have agreed everything with the buyer - you will be able to update the steps of the order to help keep you on track.

CUSTOM ORDERS -

If you have a buyer who'd like something more custom/bespoke (something not already listed) - you can simply create a new "Post an offer" for your buyer and list the requirements - then simply ask your buyer to click the "I'm Interested" button. That way your buyer can check all details and you have an order on the system.

SCHEDULING BOOKINGS -

In the messaging area you'll see a "To do list" link - when clicked it brings up a calendar for you to add & schedule your bookings - this helps you keep on track. Also some sellers add there monthly cycle details & buyers addresses within this calendar.


We hope this helps!

EDUK